Customer Service

Our mission is to make YOU happy.

You have various ways of contacting us. Your best option is by email service@wallstreetgifts.com

You can also talk to us or leave a voicemail. 603-718-1632 You can leave a message in our Chat Room. You can fill out the Contact Form on line. Customer Service might be working at Midnight or 6 AM rather than “normal” hours. Why? Wall Street Gifts is a woman owned business. Our Customer Service people are Mom’s with small children. If they want to attend a soccer game, that’s OK with us.  We attempt to respond to your questions in a timely manner.

Wall Street Gifts.com began 30 years ago! We will work with you to help you achieve your goals. 

Shipping & Delivery

We ship via UPS or FedEx for most packages. We ship USPS to APO addresses and for small packages like cuff links. We also ship USPS for the t-shirt and photos. You will be emailed your UPS or FedEX tracking. Since we ship from various locations, processing varies. The product page where you ordered the item tells you when to expect shipping. If you receive a tracking number that has no activity, wait until the next day. Tracking does not activate until package is in UPS or FedEx distribution center.  

Privacy & Security

UPS or FEDEX requires your phone number in case the driver can’t find your location. Other than that – no one else gets ANY of your information from us. When we get your order, we only receive the last 4 digits of your credit card. That’s it. No expiration date. No code. It is impossible for us to charge your card.  The system does the charge at the time you order the item. There is no way anyone could ever get your information. Until the order has been paid for, we do NOT get the order.

Returns & Replacements

We will replace (if available) any defective or damaged items you have received. UPS & FedEx requires that you inform us within 10 days from delivery date. Please read Return Policy for specifics. Our Return Policy will also tell you what to do if you want to return an item because you don’t want it. Without a RMA. your return shipment will NOT be accepted. Personalized and customized items cannot be returned. Please read our Return Policy.